We’re thrilled to announce that we’re now CQC registered!
We’re delighted to announce that we’re now part of the Save Face register, a national accreditation scheme which aims to make our industry safer and raise standards of care.
What is Save Face?
Save Face is a register of assessed and accredited non-surgical aesthetic practitioners.
The Save Face register itself is accredited by the Professional Standards Authority and tests each practitioner against a robust set of standards. This ensures that only practitioners with the highest levels of patient safety and care are accredited.
It is widely accepted as the national standard in our industry and is recognised by the Government, The Department of Health, NHS England, The Quality Care Commission and Health Education England.
Why Does Accreditation matter?
The Keogh Review
In 2013 Professor Sir Bruce Keogh KBE conducted a study for the government into the regulation of the cosmetic industry (both surgical and non-surgical). This was triggered by the PIP implant scandal which revealed that PIP breast implants had been manufactured incorrectly and, as a result, were far more likely to rupture.
The Keogh Review of the Regulation of Cosmetic Interventions raised concerns over the use of dermal fillers in particular, since there was no legal requirement for practitioners to have any knowledge, training or previous experience before they offer the treatment.
The report specifically called for actions to ensure:
- Practitioners have the right skills
- The products used are safe.
- The providers are responsible.
- People get accurate information.
- Support is available if things go wrong.
Why Save Face was established
The Save Face register was set up to assess aesthetic clinics and practitioners to ensure that they are meeting the requirements highlighted by the Keogh review. The register is a voluntary scheme; there is no legal requirement for practitioners to be part of it.
We welcome the introduction of the Save Face register and hope it will become a great step forward in protecting people from the less scrupulous providers which, unfortunately, our industry seems to attract.
What is the accreditation process?
In order to join the Save Face register we had to complete a two stage process:
Stage 1 – pre-qualification checks
These checks ensured that our practitioners are appropriately qualified and trained. They also looked at our paperwork to ensure that we are keeping appropriate notes about each treatment we provide and that we have the correct insurance in place.
We provided documentation for each of our treatment protocols (which describe how we provide our treatments safely) and our internal policies and procedures.
Stage 2 – on-site assessment
Once Save Face were happy that our paperwork was in order, they visited our clinics and met our practitioners. This allowed them to experience the clinic environment first hand, chat to our team and ensure that everything we do meets the highest standards of safety and patient care.
Once Save Face were fully satisfied that we provide excellent patient care in a safe environment they granted us accredited status and added us to the Save Face register. You can find us here:
- Harley Street clinic
- Huntingdon clinic
- Richmond clinic
- Peterborough clinic
- Sevenoaks clinic
- Reading clinic
If you’d like any further information about Save Face accreditation and what it means for Melior Clinics please speak to your practitioner or call us on 0330 024 1300.